We want you to be satisfied with your purchase. If you’re not happy with your order, we offer a simple return and refund process designed for your convenience.
Return Eligibility
Items may be returned within 7 days of delivery if they are:
- Unused and in original condition
- In the original packaging
- Accompanied by the purchase details
Items that are damaged due to misuse, wear and tear, or returned beyond 7 days will not be eligible for return.
Refund Process
Once we receive and inspect the returned item, a confirmation will be sent to you. If approved, your refund will be processed in cash at the time of return or via a scheduled arrangement depending on your location.
Please note:
- Only Cash on Delivery (COD) purchases are eligible for refunds
- Refunds are issued in cash only
Non-Returnable Items
Certain personal-use items or customized products may not be eligible for return unless they arrive damaged or defective.
How to Initiate a Return
To request a return, please contact us at [email protected] with your order number, reason for return, and a photo (if applicable). We will guide you through the next steps.